Welcome to Patient Safety Monitor!

Patient Safety Monitor is the premier online destination for news, analysis, and training in the patient safety community.

This time-saving resource includes:

  • Patient Safety Crosswalk: an interactive grid that organizes state, CMS, and Joint Commission requirements by topic
  • Patient Safety Monitor Journal newsletter and weekly email newsletter
  • Patient Safety Monitor Blog and Talk Group
  • Tools Library with sample forms and policies
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Patient Safety Monitor Journal

Patient Safety Monitor Journal answers your most important patient safety questions and offers field-tested compliance strategies to ensure your patient safety efforts measure up to The Joint Commission.

  • Using patient engagement to reduce diagnostic errors

    Drawing information from patients can help boost understanding of why diagnostic errors happen and reduce the risk of future errors, according to new research. Diagnostic errors are a serious patient safety problem, impacting about 12 million adult outpatients each year and causing as many as 17% of adverse events for hospitalized patients.

    “Health systems should develop and implement formal programs to collect patients’ experiences with the diagnostic process and use these data to promote an organizational culture that strives to reduce harm from diagnostic error,” researchers wrote in an article published today in the journal Health Affairs.

    The research features an examination of 184 narratives from patients or family members about diagnostic errors collected in a new database maintained by the Empowered Patient Coalition.

  • Brace yourself, winter is coming

    What do you see outside your window? If you’re in many parts of the U.S., you might see a blanket of white. And even if the snow hasn’t started falling yet, it’s a safe bet that it will soon.

    Most areas, and hospital facilities, are ready for the typical snowstorm. But are you ready for a truly bad snowstorm that can leave a region crippled for days, or even weeks at a time?

    All you have to do is ask folks in places like Buffalo, New York, which was hit with 7 feet of snow in just one storm in November 2014. That same monster storm also blanketed most of the Central U.S. and New England over a six-day period, with amounts reaching record levels in many places. In many cities such as Boston and New York, services ground to a halt, and many citizens found themselves stranded.
    Of course, a hospital generally can’t just shut down—at least not without moving or otherwise taking care of its patients.

    CMS, The Joint Commission, and other accrediting organizations already require you to have a plan in place to prepare for “all hazards” and emergencies. The plans are meant to prepare for the disruption of hospital services on a mass scale, such as that experienced during disasters such as the California wildfires, New York City during Hurricane Sandy, and Houston during Hurricane Harvey.

  • Case study: Human trafficking prevention at Dignity Health

    With a span of providers reaching almost half the country, the Dignity Health system kicked off its Human Trafficking Response (HTR) Program in 2014 with the intent of identifying and helping trafficking victims. Within a year, it identified at least 31 people with high or moderate indicators that they were victims of human trafficking, and that number has grown with each year since.

    Between 2007 and 2017, the National Human Trafficking Hotline has identified 43,564 human trafficking victims living in the U.S. At least 88% of these victims visit a healthcare provider at least once during their captivity and aren’t recognized as victims, say experts.

  • Boost patient safety, satisfaction with improved communication during projects

    Communication can be one of the hardest skills for anyone to master. Yet in healthcare, miscommunication can pose grave challenges to patient safety and care quality. A 2016 malpractice study conducted by CRICO Strategies, a division of the Risk Management Foundation of the Harvard Medical Institutions, Inc., linked communication failures to 1,744 patient deaths in five years nationwide and $1.7 billion in malpractice costs.

  • 'Waterfall' shifts in ER improve flow of patients

    To boost patient safety and physician efficiency, Seattle Children's Hospital adopted overlapping emergency room shifts for physicians and achieved a dramatic reduction in patient handoffs, recent research shows.

Weekly Alerts

This e-mail newsletter provides surveillance on patient safety-related standards and regulations, as well the latest breaking patient safety news.

Tools Library

The Patient Safety Monitor Tools Library is a comprehensive collection of sample forms and policies. Search through our downloadable and customizable templates to find what you need, when you need it.

Access the Crosswalk

The Patient Safety Crosswalk is an interactive grid that organizes state, CMS, and Joint Commission requirements by topic. No more searching various sites to find the answers you need—it’s all here in one place!

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Patient Safety Talk

Let your voice be heard!

Patient Safety Talk connects you with hundreds of patient safety professionals across the country. This online talk group allows members to voice their opinion, share tools and policies, and receive answers to industry-related questions.