Blog spotlight: Involving patients to improve quality

Patient Safety Monitor Insider

May 30, 2012

Patient satisfaction is often emphasized as an overall indicator of healthcare quality, and some hospitals are taking an extra step to ensure the best possible experience for their patients. Fourteen U.S. hospitals have partnered with the organization Planetree, which recognizes and designates hospitals that meet criteria such as flexible visitation for patients’ families, patient education, healing environments, meaningful programs, and healthy, nutritious dining options. To attain Planetree designation, hospitals must pledge to put patients first and provide truly patient-centered care.

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