Editor’s Pick of the Week: Patient and family advisory council webcast

Patient Safety Monitor Insider

July 21, 2010

Give your patients a voice in the quality of their care

Join HCPro on Thursday, August 19, at 1 p.m. (Eastern) for the live 90-minute webcast, Patient and Family Advisory Councils: Improve Patient-Centered Care at Your Facility. During this program you will learn how to recruit and support new families, keep them involved, and partner with the council to provide useful feedback on hospital initiatives. Through two robust case studies, this program will help all types of facilities improve patient engagement and satisfaction techniques. You’ll walk away with the tools to establish and sustain a successful patient/family advisory council.

For more information or to order, call 800/650-6787 and mention Source Code EZINEAD or visit The HCPro Healthcare Marketplace.