Family of patient settles with MGH over alarm sentinel event

Patient Safety Monitor Insider

November 30, 2011

The family of a patient who died after nurses failed to respond to alarms on his cardiac monitor has settled with Massachusetts General Hospital for $850,000.

The attorney representing the family, Andrew Meyer, told the Boston Globe that "much to Mass General's credit, they recognized the error and tried to do right by the family."

State and federal investigators found that 10 nurses on duty did not recall hearing the beeps of the patient's alarm. Alarm fatigue, plus the fact that one of the alarm's volume had been turned off, contributed to the death.

Source: The Boston Globe.