Reducing the Noise: Improving Actionable Alerts

Patient Safety Monitor Insider

October 21, 2015

Editor’s Note: This article was written by Joshua M. Schmees, PharmD; and Maggie Wong, PharmD, BCPS and appears in the September/October issue of PSQH.

In 2012 when Hospital Sisters Health System (HSHS), a 14-hospital system in Illinois and Wisconsin, started using computerized provider order entry (CPOE), physicians were overwhelmed by the number of alerts they got from the ordering system. Though the alerts were meant to prevent errors, the barrage simply wore the physicians down, often to the point of ignoring some warnings altogether.
 

Continue reading this article to learn how HSHS was able to address and reduce the clinical alert fatigue problem within their system and improve patient care.