Browse Document Library by Quality Improvement
The documents in the Document Library which match your selected category are alphabetically sorted and listed below. If you need to search on a specific key phrase, just use our handy search tool on the main Tools Library page.
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Data anlysis chart
Release Date: March 27, 2009
This chart breaks down a few types of data analysis, with their benefits and disadvantages. The chart is from the HCPro book Making Your Data Work.
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Data checklist
Release Date: March 27, 2009
This data checklist helps users determine if they have collected and analyzed data in the most appropriate way. This form is from the HCPro book Making Your Data Work.
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FREE: Nursing Professional Development Needs Assessment Form
Release Date: May 7, 2012
Taken from the recent HCPro book, The Path to Stress-Free Nursing Professional Development, this needs assessment form can be used as an annual survey to assess the learning and educational needs of your nursing staff. Note that it asks the learner to specifically identify education needs that would help enhance job performance.
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Gap Analysis Documentation
Release Date: July 13, 2010
This form will guide you in documenting the results of a Gap analysis, as well is who is responsible and during what time frame.
The form orignally appeared in The Joint Commission Survey Coordinator's Handook, 11th edition.
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Handoff Communication at Shift Change - A3 Document sample
Release Date: March 8, 2012
The A3 report is a common tool used in Lean methodology to make processes more efficient, effective, and safe. It is a worksheet that helps organizations view processes with a microscope, drill down to specific areas identified with a value stream map, document problem-solving activity, and tell the story visually. Figure 8.1 from Lean Healthcare in Action: A Practical Guide to Streamlining Processes is an example of how an A3 would be filled out for handoff communication at shift change. The book contains 12 of these forms, each with various sample healthcare-related processes described.
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Hospital survey on patient safety culture
Release Date: May 20, 2011
Use this survey tool to observe patient safety issues in your facility.
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Just Culture implementation timeline sample
Release Date: March 3, 2011
Use this tool to understand just culture by following these steps.
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Key Indicators for PIR Process Evaluation
Release Date: July 19, 2011
This tool contains a broad list of indicators you should consider when evaluating and demonstrating the effectiveness of your problem identification and resolution (PIR) process.
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Model Quality Plan
Release Date: June 8, 2010
This tool will help you document specific facets of your facility's quality plan.
It originally appeared in the HCPro book Performance Improvement Basics, Second Edition.
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NQF and ANCC Magnet RecognitionProgram® NSIs
Release Date: May 20, 2011
This tool can be used to figure out nursing-sensitive indicators (NSIs) in your facility and if they apply to NQF and ANCC Magnet Recognition Program®
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Observation sheet
Release Date: July 27, 2010
This form will help you capture and document how the work by various staff members is completed. The intention of the form is that staff members observe their fellow colleagues doing work, utilizing processes, and getting things done. The hope is that through observation, areas of waste can be identified.
The form originally appeared in the HCPro book Lean Healthcare: Get Your Facility into Shape.
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Patient Education Coordinator Job Description
Release Date: October 18, 2011
Use this sample job description to help define the patient education coordinator job position. The patient education coordinator performs the primary functions of ongoing development, monitoring, maintenance, and coordination of the organizationwide patient education program.
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Performance Improvement is a closed-loop process
Release Date: March 27, 2009
This chart shows how performance improvement is a closed-loop processes within a healthcare facility.
The chart is from the HCPro book Making Your Data Work.
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Process Management Culture Quiz
Release Date: May 4, 2010
This questionnaire can help you assess the state of your process management and evaluate how robust your process management culture is, to improve quality at your organization.
This tool is from the HCPro book Effective Process Management: Improving Your Healthcare Delivery.
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Sample chart of root causes and proposed solutions
Release Date: March 26, 2009
Sample chart of root causes and proposed solutions
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Sample form for conducting an RCA
Release Date: March 26, 2009
Sample form for conducting an RCA
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Sample instruction sheet
Release Date: March 26, 2009
Sample instruction sheet
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Sample Quality Management Plan
Release Date: November 15, 2011
From Leadership: Tools to Prepare Your Leaders for Joint Commission Survey, Second Edition, this Sample Quality Management Plan is an example of a plan with the purpose of ensuring that patients are provided quality care in the environment of minimal risk.
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Sample sentinel event/RCA policy
Release Date: March 26, 2009
Sample sentinel event/RCA policy
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Self-assessment questions to evaluate occurrence reporting
Release Date: September 20, 2011
This list of questions will help to determine whether your organization could do more to create a successful occurrence reporting program.
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Staff education steps and checklist for a just culture
Release Date: March 3, 2011
Use this tool as a checklist for educating and training your staff for a just culture
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Tips for Improving Your Reporting
Release Date: January 9, 2012
From Occurrence Reporting: Buidling a Robust Problem Identification and Reporting Program by Ken Rohde, this figure is a quick tip sheet for improving your error reporting in your system.
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Types of data and what they tell us
Release Date: March 27, 2009
This chart examines outcome, activity, process, and problem data, and what they can tell us.
The chart is from the HCPro book Making Your Data Work.
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Patient Safety Talk
Let your voice be heard!
Patient Safety Talk connects you with hundreds of patient safety professionals across the country. This online talk group allows members to voice their opinion, share tools and policies, and receive answers to industry-related questions.
