Browse Document Library by Staff Training

The documents in the Document Library which match your selected category are alphabetically sorted and listed below. If you need to search on a specific key phrase, just use our handy search tool on the main Tools Library page.

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  • FREE Tool: Checklist for Evaluating the Quality of RCAs and Action Plans

    Release Date: October 21, 2015

    The success of a cause analysis program (CAP) requires careful management of cause analysis quality. The responsibility for quality must start with the team and the team lead; they need to perform a high-quality analysis and recommend meaningful corrective actions. The process owner is responsible for ensuring the quality of the analysis before it is passed on to the oversight committee, which is ultimately responsible for the quality of the program that generates the results and corrective actions. The responsibility for the quality and meaningfulness of the corrective actions portfolio should rest with the oversight committee.

    We’ve provided a quick checklist from Ken Rohde’s book Beyond Root Cause Analysis: Building an Effect Program, that can be used by all levels of your team to evaluate the quality of root cause analysis (RCA) and action plans.

    Download this Document

  • FREE: Nursing Professional Development Needs Assessment Form

    Release Date: May 7, 2012

    Taken from the recent HCPro book, The Path to Stress-Free Nursing Professional Development, this needs assessment form can be used as an annual survey to assess the learning and educational needs of your nursing staff. Note that it asks the learner to specifically identify education needs that would help enhance job performance.

    Download this Document

  • Just Culture implementation timeline sample

    Release Date: March 3, 2011

    Use this tool to understand just culture by following these steps.

    Documents are available for download to members only.

    Please login or become a member.

  • NQF and ANCC Magnet RecognitionProgram® NSIs

    Release Date: May 20, 2011

    This tool can be used to figure out nursing-sensitive indicators (NSIs) in your facility and if they apply to NQF and ANCC Magnet Recognition Program®

    Documents are available for download to members only.

    Please login or become a member.

  • Observation sheet

    Release Date: July 27, 2010

    This form will help you capture and document how the work by various staff members is completed. The intention of the form is that staff members observe their fellow colleagues doing work, utilizing processes, and getting things done. The hope is that through observation, areas of waste can be identified.

    The form originally appeared in the HCPro book Lean Healthcare: Get Your Facility into Shape.

    Documents are available for download to members only.

    Please login or become a member.

  • Patient Education Coordinator Job Description

    Release Date: October 18, 2011

    Use this sample job description to help define the patient education coordinator job position. The patient education coordinator performs the primary functions of ongoing development, monitoring, maintenance, and coordination of the organizationwide patient education program.

    Documents are available for download to members only.

    Please login or become a member.

  • Sample Quality Management Plan

    Release Date: November 15, 2011

    From Leadership: Tools to Prepare Your Leaders for Joint Commission Survey, Second Edition, this Sample Quality Management Plan is an example of a plan with the purpose of ensuring that patients are provided quality care in the environment of minimal risk.

    Documents are available for download to members only.

    Please login or become a member.

  • Staff & LIP Orientation, Training & Ongoing Education Form

    Release Date: September 16, 2008

    Staff & LIP Orientation, Training & Ongoing Education Form

    Documents are available for download to members only.

    Please login or become a member.

  • Staff education steps and checklist for a just culture

    Release Date: March 3, 2011

    Use this tool as a checklist for educating and training your staff for a just culture

    Documents are available for download to members only.

    Please login or become a member.

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